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Privacy Policy

 

Effective Date: June2025

Last Updated:June 2025

 

Welcome to the website of LLANDOVERY. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or interact with us online.

 

 

 

1. Who We Are;

We are Llandovery, Wales.

 

2. Information We Collect

 

We may collect and process the following types of personal data:

 

a. Information you provide:

 

  • Name, billing and delivery address

  • Email address and phone number

  • Payment details (processed securely by third-party providers)

  • Order history and preferences

  • Information submitted via forms (e.g. newsletter sign-up, contact form)

 

b. Information collected automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website (via cookies and analytics tools)

 

3. How We Use Your Information

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We may use your personal data to:

 

  • Process and fulfil your orders

  • Respond to enquiries and customer service requests

  • Send order updates and relevant service communications

  • Email marketing (only if you have opted in)

  • Improve our website and customer experience

  • Comply with legal and tax obligations

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4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

 

  • Consent – when you sign up for our newsletter

  • Contract – to fulfil an order or provide customer support

  • Legal obligation – for tax and accounting purposes

  • Legitimate interests – to improve our website and services

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5. Sharing Your Data

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We do not sell your data. We may share your data with trusted third parties to help us run our business, including:

 

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery services (e.g. Royal Mail, courier companies)

  • Email marketing platforms (e.g. Mailchimp)

  • Website hosting and analytics providers (e.g. Wix, Google Analytics)

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All third-party providers are GDPR-compliant and only process data as necessary.

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6. Cookies

 

We use cookies to improve your browsing experience and analyse website performance. You can manage your cookie preferences in your browser settings. For full details, see our [Cookie Policy].

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7. How We Store Your Data

We store your data securely using encrypted systems. Data is only retained for as long as necessary for the purposes outlined above or to comply with legal obligations.

 

8. Your Rights

 

You have the right to:

 

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing in certain circumstances

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

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To exercise any of your rights, contact us via our online contact form.

 

9. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please read their policies before providing any data.

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10. Changes to This Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Please check back periodically.

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Cookie Policy

 

 

Effective Date: July 2025

Last Updated: July 2025

 

This Cookie Policy explains how Llandovery website uses cookies and similar technologies on our website.

 

What Are Cookies?

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Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience and allow websites to function properly, remember your preferences, and understand how visitors use the site.

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Types of Cookies We Use

Essential Cookies

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These cookies are necessary for the website to function and cannot be switched off. They include things like your shopping cart or secure login.

Performance & Analytics Cookies

These help us understand how visitors interact with our site using tools like Google Analytics. All data is anonymised and used to improve the website experience.

 

Functional Cookies

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These remember your preferences, such as language or location settings.

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Marketing Cookies

We may use these to deliver relevant advertising through platforms such as Facebook or Instagram. These are only activated with your consent.

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Managing Cookies

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When you first visit our site, you’ll be asked to accept or decline cookies. You can also control or delete cookies anytime via your browser settings.

 

To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

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